Choose from the most commonly asked questions about our online store or select a topic from the menu. For general inquiries, see our Contact Us section.
Can I Get Free Shipping on My Amoeba.com Purchases?
Yes, all music and movies (CD, LP, 7”, 10”, 12”, 78, DVD, Blu-ray, cassette) ship for free to US addresses with no minimum purchase required. T-shirts, posters, books, merch, accessories, and international orders do not qualify for free shipping.
How Will My Purchased Merchandise [Non-Digital] Be Shipped?
All items that qualify for free shipping (CDs, vinyl, DVDs & Blu-ray, etc) are shipped via USPS Media Mail. Any other items (posters, books, t-shirts, etc) are shipped via USPS First Class. International orders are sent by USPS First Class International.
How are Shipping Fees Calculated?
All music and movies ship free to US addresses. We must collect 8.75% sales tax from orders shipping to California customers, computed on the total including shipping & handling. See our table of shipping & handling charges.
How Long Will it Take to Receive My Order?
We try our best to ship within 24 hours of receiving an order. Items shipped by USPS Media Mail can take 5-21 business days for US addresses. Items sent First Class to US addresses can take 3-7 business days. First Class International can take on average 7-21 business days. However, our experience is that items may arrive at their destination much faster than these timeframes suggested by the USPS.
Does Amoeba Offer Expedited Shipping?
Yes, we offer USPS Priority Mail for expedited orders. Unfortunately, we do not offer overnight shipping at this time.
How Will I Know if my Order Shipped?
We will send you a tracking email when your order ships.