Choose from the most commonly asked questions about our online store or select a topic from the menu. For general inquiries, see our Contact Us section.
How Will My Purchased Merchandise Be Shipped?
All items that qualify for free shipping (CDs, vinyl, DVDs & Blu-ray, etc) are shipped via USPS Media Mail. Any other items (posters, books, t-shirts, etc) are shipped via USPS First Class. International orders are sent by USPS First Class International.
Does Amoeba Offer Expedited Shipping?
Yes, we offer USPS Priority Mail for expedited orders. On the Checkout page, please check the “Shipping Method” for the Priority rate. Unfortunately, we do not offer overnight shipping at this time. Please contact email@example.com for any further questions.
How Long Will it Take to Receive My Order?
We try our best to ship within 48 hours of receiving an order. All items that qualify for free shipping (CDs, vinyl, DVDs & Blu-ray, etc) will be shipped via USPS Media Mail, which can take 5-21 business days for US addresses. Items sent First Class to US addresses can take 3-7 business days. First Class International can take on average 7-21 business days. However, our experience is that items may arrive at their destination much faster than these timeframes suggested by the USPS.
How Will I Know if my Order Shipped?
We will send you a tracking email when your order ships.
Does Amoeba.com offer international shipping?
Yes, we ship all throughout the world. Please see our shipping rates for more information..
How are Shipping Fees Calculated?
All music and movies ship free to US addresses. We must collect 9% sales tax from orders shipping to California customers, computed on the total including shipping & handling. See our table of shipping & handling charges.
Can I Get Free Shipping on My Amoeba.com Purchases?
Yes, all music and movies (CD, LP, 7”, 10”, 12”, 78, DVD, Blu-ray, cassette) ship for free to US addresses with no minimum purchase required. T-shirts, posters, books, accessories, and international orders do not qualify for free shipping.
Who Is Responsible For Customs Fees, Duties and Taxes?
For all international orders, the recipient of any and all goods sold by Amoeba.com is responsible for any and all Customs fees, including taxes, brokerage fees, and any other fees assessed at the border prior to delivery.