Choose from the most commonly asked questions about our online store or select a topic from the menu. For general inquiries, see our Contact Us section.
Which movie formats do you carry on Amoeba.com?
Is a digital copy included with my movie purchase?
No, our movies do not include digital copies.
How do you grade your used DVD / Blu-rays?
Like New / Sealed Sealed
Unopened and previously-owned titles that are still in their original shrinkwrap.
Very Good Previously
Owned and viewed titles that have no visible marks on the playing surface.
Often indicates that the playing surface has some light marks, fingerprints or scuffs that should not affect play.
About Our Movies
Unless stated otherwise in the used item description on the detail page, items include all of the original packaging and extras (booklets, postcards, etc.). In most cases we do not specify if the product is packaged in a digi-pack, snapcase or amaray case.
All items guaranteed within our 30-day online returns / exchange policy.
What does minor wear to case mean?
This means the case has some minor cosmetic wear from use or storing. In most case we can’t change the case because it is not a standard issue case. Some examples are collectible tin, steelbook, boxset and digipack.
What type of discs plays in my machine?
DVD Players - Only plays DVDs.
Blu-rays Players - Plays both Blu-rays and DVDs.
3D Blu-rays Players - Plays 3D Blu-rays, Standard Blu-rays, and DVDs
4K Ultra HD players - Plays 4K Ultra HD, Blu-rays, and DVDs. Some 4K Blu-rays players play 3D Blu-rays. Please check the manual that came with your player to see if your player is one of them.
VHS - Only Play in VHS Player.
Laserdisc- Only play in Laserdisc Player.
Computer Drives - DVD-Drives in computers have the same abilities as a standard DVD player. Please check to see if you computer is Blu-ray compatible and to see if it is region coded.
Gaming consoles - Please check the manual that came with your console to see what plays in it; every gaming console is different.
What is the difference between HD and SD?
The difference is the quality of the image. SD shows 480 pixels and HD shows 1080 pixels.
What are Region Codes?
Region codes are a digital rights management technique designed to allow film distributors and television companies to control aspects of a release, including content, release date, and price, according to where they want it released.
What is NTSC / Pal, and does my player support it?
There are two television display systems in commercial use: PAL (common in Europe and parts of Asia) delivers a frame rate of 25 fps (frames per second) with 625 lines, while NTSC (used in the U.S. and Canada) delivers a frame rate of 30 fps using 525 lines. Please check your player compatibility before purchasing.
What region DVD / Blu-ray am I in?
The following are the different regions and their corresponding locations:
Region 1: U.S., U.S. Territories, Canada, and Bermuda
Region 2: Japan, Europe, South Africa, and the Middle East, including Egypt
Region 3: Southeast Asia, East Asia, including Hong Kong
Region 4: Australia, New Zealand, Pacific Islands, Central America, South America, and the Caribbean
Region 5: Eastern Europe, Baltic States, Russia, Central and South Asia, Indian subcontinent, Africa, North Korea, and Mongolia
Region 6: China
Region A/1: North America, Central America, South America, Japan, North Korea, South Korea, Taiwan, Hong Kong and Southeast Asia
Region B/2: Europe, Greenland, French territories, Middle East, Africa, Australia and New Zealand
Region C/3: India, Nepal, Mainland China, Russia, Central and South Asia
All region players play every region of that format.
What are DVD-R and BLU-R discs?
This product was manufactured on demand using a recordable media disc and should play in most standard U.S. players unless your DVD player was made prior to 2001 then it will most likely not play DVD-Rs. Most DVD-Rs will play in DVD-ROM drives.