Choose from the most commonly asked questions about our online store or select a topic from the menu. For general inquiries, see our Contact Us section.
Gift Certificates / Gift Codes / Promo Codes
Does Amoeba Sell Gift Certificates?
Yes, we sell two different types: gift certificates for use in our stores and gift codes for Amoeba.com.
Store gift certificates can be purchased in-store or online, are available in any amount and do not expire until they're used. Store gift certificates can be redeemed at any Amoeba store location, but cannot be used on Amoeba.com.
If you are unable to redeem your gift certificate at one of our physical stores, you may exchange it for Amoeba.com credit. Please firstname.lastname@example.org with your 6-digit gift certificate number (upper right hand corner) and the Amoeba location at which it was purchased.
Amoeba.com gift codes can only be purchased online, are available in any amount up to $300 and do not expire until they’re used. Amoeba.com gift codes can only be redeemed online and are not redeemable at an Amoeba store.
If you would like to use your Amoeba.com E-code at any one of our physical stores, please bring your E-code number with you, and speak to a store manager.
I Have a Store Credit/Gift Certificate. Can It Be Used at Any Amoeba Store Location?
Yes. Amoeba credit slips and gift certificates are good at all three stores.
Can Store Credit Be Used For Purchases on Amoeba.com?
No. Store credits are for store redemption only, as they are "trade credits" and we do not offer trades on Amoeba.com.
If I Don’t Use All of My Gift Certificate, What Happens to the Balance?
If you are using a store gift certificate, you will be issued a new credit slip for the remaining balance. This credit does not expire but we are not able to retrieve it if it’s lost. So make sure to hold onto it!
For Amoeba.com gift codes, your balance will stay connected to the original gift code (if you are not logged in/registered with Amoeba.com) OR if you are logged into your Amoeba.com account it will be applied to your account and will be available to you the next time you make a purchase using your account.
I Have a Promo Code. How Do I Redeem It?
After you have added the desired item to your cart, proceed to checkout. On the first page of the checkout process there is a field where you can enter your promotional code.
I Have a Promo Code But It Isn't Working. What Should I Do?
If the code has not yet expired, please email email@example.com and we will help to resolve the issue. Please note that promo codes cannot be used for the purchase of gift certificates or gift codes.
Can I use more than one Amoeba.com promo code for my purchase?
Promo codes cannot be combined. However, if you have a gift code you can combine that with a promo code.
Do Promotional Codes and Discounts Apply to Store Gift Certificates or Amoeba.com Gift Codes?
No they do not. Unless explicitly stated, promotional discounts exclude some items, including store gift certificates or Amoeba.com gift codes.
If I Order a Gift Certificate for the Holidays Will I Receive It On Time?
To ensure timely delivery for the Holidays, please order no later than December 16th. We ship using USPS First Class Mail.